Privacy Policy

1.1 Information You Provide Directly

• Full name, email address, phone number, and mailing address
• Business name, fleet details, and vehicle information
• Driver's license number and government-issued ID (for identity verification and insurance eligibility purposes)
• Insurance application information including driving history, vehicle use, coverage preferences, and any other information required by insurance underwriters
• Communications you send us via email, chat, or support requests

1.2 Financial Information via Plaid

When you connect your bank account or credit card through our Platform, we use Plaid Technologies, Inc. ("Plaid") to facilitate that connection. Through Plaid, we may collect:

• Bank account and routing numbers
• Account balances and transaction history
• Account holder name and institution name

iFleet does not directly store your bank login credentials. Your banking credentials are transmitted directly to Plaid and are governed by Plaid's Privacy Policy (available at plaid.com/legal). By connecting your bank account through our Platform, you agree to Plaid's Terms of Service and authorize iFleet to receive and use the financial data Plaid provides on your behalf.

1.3 SMS & Communication Data

When you opt in to receive SMS text messages from iFleet, we collect:

• Your mobile phone number
• Message content and delivery status
• Opt-in and opt-out records and timestamps

Standard message and data rates from your carrier may apply. You may opt out of SMS communications at any time by replying STOP to any message or contacting us directly.

1.4 Location Data

We may collect location information including:

• GPS coordinates or approximate location data associated with vehicles in your fleet
• Location data from your device when you access the Platform with location permissions enabled

Location data is used to support fleet operations, telematics reporting, and mileage tracking. You may disable device-level location access through your device settings, though some Platform features may be limited as a result.

1.5 Device & Usage Data

When you access the Platform, we automatically collect certain technical information including:

• IP address, browser type, and operating system
• Device identifiers and mobile device type
• Pages visited, features used, and time spent on the Platform
• Referring URLs and clickstream data
• Error logs and crash reports

This data is used to maintain Platform security, improve performance, and diagnose technical issues.

3.1 Plaid

To enable bank and credit card connectivity, we share your authorization and account connection requests with Plaid. Plaid acts as a service provider and data processor. iFleet does not sell your financial data to Plaid or any other party. Plaid's use of your data is governed by its own privacy policy.

3.2 Insurance Carriers

If you use iFleet to apply for or manage insurance coverage, we will transmit your personal and vehicle information to the relevant insurance carrier(s) or their authorized agents for the purpose of underwriting, quoting, binding, and administering your policy. This may include:

• Full name, date of birth, and contact information
• Driver's license number and driving history
• Vehicle identification numbers (VINs), make, model, year, and usage information
• Any additional information required by the insurer for underwriting purposes

By initiating an insurance application through the Platform, you expressly authorize iFleet to share your information with the applicable insurance carrier(s). Insurance carriers receiving your data are independent entities and their use of your information is governed by their own privacy practices.

3.3 SMS Service Providers

We use third-party SMS delivery providers to transmit text messages on our behalf. These providers receive your phone number and message content solely for the purpose of message delivery and are contractually prohibited from using that data for any other purpose.

3.4 Legal & Safety Disclosures

We may disclose your information if we believe in good faith that such disclosure is necessary to:

• Comply with applicable law, regulation, legal process, or enforceable governmental request
• Enforce our Terms of Service or investigate potential violations
• Detect, prevent, or address fraud, security, or technical issues
• Protect the rights, property, or safety of iFleet, our users, or the public

3.5 Business Transfers

If iFleet is involved in a merger, acquisition, financing, or sale of all or a portion of its assets, your information may be transferred as part of that transaction. We will notify you via email or prominent notice on the Platform before your information is transferred and becomes subject to a different privacy policy.

3.6 No Sale of Personal Information

iFleet does not sell, rent, or trade your personal information to third parties for their own marketing or commercial purposes.

6.1 Account Information

You may review and update your account information at any time by logging into the Platform. You may also request deletion of your account by contacting us at the information below.

6.2 Bank Connection

You may disconnect your bank or credit card account at any time through the Platform's Connected Accounts settings. Disconnecting will stop future transaction syncs; historical transaction data already imported may be retained per our data retention policy.

6.3 SMS Opt-Out

You may opt out of SMS communications at any time by replying STOP to any iFleet text message or by updating your notification preferences in the Platform. Opting out of marketing SMS does not affect transactional messages necessary for your account or bookings.

6.4 Location Data

You may disable location sharing on your device at any time. Note that disabling location access may limit certain fleet tracking features.

6.5 California Residents

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale of personal information (iFleet does not sell personal information). To exercise these rights, contact us at the address below.

6.6 Delaware Residents

As a Delaware-incorporated company, iFleet complies with applicable Delaware law. If you have questions about your rights under Delaware law, please contact us.