iFleet

Host Terms of Service Agreement

Effective Date: January 1, 2025

Applicable States: Arizona, California, Texas

Important notice: please read these Host Terms of Service ("Agreement") carefully before accessing or using the iFleet platform. By clicking "I agree," completing registration, or otherwise accessing the iFleet platform, you acknowledge that you have read, understood, and agree to be legally bound by this Agreement and all policies incorporated herein by reference. If you do not agree to all of these terms, you are not authorized to use the iFleet platform.

1. Definitions

For purposes of this Agreement, the following capitalized terms shall have the meanings set forth below:

"Agreement" means these Host Terms of Service, together with all policies, guidelines, and documents incorporated herein by reference, as amended from time to time.

"iFleet, Company, we, us, or our" means iFleet, Inc., a corporation organized and operating within the United States.

"Platform" means the iFleet mobile application, website, and all related software, tools, dashboards, APIs, and services.

"Host or you" means any individual or entity that registers with iFleet as a vehicle owner and lists one or more vehicles for rental on the Platform.

"Customer or Renter" means any individual who books or rents a vehicle listed on the Platform.

"Vehicle" means any automobile, truck, SUV, van, or other motorized vehicle listed by a Host on the Platform.

"Rental" means an individual transaction in which a Customer books and uses a Host's Vehicle through the Platform.

"Rental Period" means the period during which a Customer has authorized possession and use of a Vehicle pursuant to a completed booking.

"Rental Fee" means the total amount charged to a Customer for a Rental, as set by the Host and displayed on the Platform.

"Host Payout" means the portion of the Rental Fee remitted to the Host after deduction of the iFleet Service Fee and any applicable adjustments.

"iFleet Service Fee" means the fee retained by iFleet for facilitating the Rental, as specified in Section 9.

"Insurance Policy" means any insurance coverage made available through or in connection with the Platform.

"Digital Contract" means the electronically executed rental agreement between a Host and Customer generated by the Platform for each Rental.

"Claim" means any demand, complaint, lawsuit, regulatory inquiry, chargeback, or other legal proceeding asserted against iFleet, a Host, or a Customer in connection with a Rental.

"Personal Data" means any information that identifies or could reasonably be used to identify a natural person, as regulated under applicable privacy laws including the California Consumer Privacy Act (CCPA).

2. Nature of the Platform; iFleet as Marketplace

2.1 iFleet operates a peer-to-peer vehicle rental marketplace that connects Hosts with Customers. iFleet is a technology platform and marketplace operator, not a vehicle rental company, transportation provider, insurer, or employer of Hosts.

2.2 Each Rental is a private transaction between a Host and a Customer. iFleet facilitates but is not a party to any Rental agreement between a Host and Customer. The Digital Contract for each Rental is between the Host and the Customer only.

2.3 iFleet does not own, operate, control, manage, or insure any Vehicle listed on the Platform. Hosts retain full ownership, possession, and control of their Vehicles at all times when not rented.

2.4 iFleet provides the following services to facilitate Rentals:

  • Booking and reservation management
  • Secure payment processing and fund disbursement
  • Insurance distribution and verification coordination
  • Renter background check and identity verification services
  • Real-time GPS vehicle tracking integration
  • Digital contract execution and e-signature collection
  • Maintenance and claims tracking tools
  • Automated Customer communication via SMS and email
  • Administrative dashboard for listing, rental, and support management

2.5 Nothing in this Agreement shall be construed to create a partnership, joint venture, employment, franchise, or agency relationship between iFleet and any Host.

3. Host Eligibility and Registration

3.1 Eligibility Requirements

To register and maintain an active Host account, you must at all times:

  • Be at least 18 years of age
  • Be a legal resident of the United States
  • Hold a valid, unexpired government-issued identification
  • Be the legal owner or authorized lessor of each Vehicle listed
  • Maintain a valid email address and mobile phone number
  • Have authority to enter into binding contracts under applicable law
  • Not be subject to any court order, judgment, or legal prohibition that would prevent you from participating on the Platform

3.2 Account Registration

You must provide accurate, current, and complete information during registration and update such information promptly if it changes. You are responsible for maintaining the confidentiality of your account credentials and for all activity occurring under your account. You must notify iFleet immediately of any unauthorized access or suspected breach.

3.3 Identity Verification

iFleet may, at its discretion, require you to complete identity verification procedures at registration or at any time thereafter, including providing government-issued identification, proof of vehicle ownership, proof of insurance, and other documentation. Failure to complete verification may result in suspension or termination of your account.

3.4 Account Restrictions

You may not: (a) create more than one Host account without prior written authorization from iFleet; (b) transfer or assign your account; (c) allow any third party to access or use your account; or (d) register if you have previously been suspended or terminated from the Platform.

4. Vehicle Listing Requirements

4.1 Eligible Vehicles

To list a Vehicle on the Platform, the Vehicle must at all times meet the following standards:

  • Be legally titled and registered in the Host's name (or Host must demonstrate legal authority to list)
  • Have a current and valid vehicle registration in the state of operation (Arizona, California, or Texas)
  • Pass all required state safety and emissions inspections
  • Not be subject to any outstanding recalls that have not been remediated
  • Not be encumbered by any lien, loan agreement, lease, or other obligation that prohibits third-party use, unless the Host has obtained prior written consent from the lienholder or lessor
  • Not be a salvage, rebuilt, or branded title vehicle unless disclosed and approved by iFleet in writing
  • Be in safe, operational condition, free from defects that could endanger a renter or third party
  • Not exceed 15 model years of age
  • Have a maximum of 4 doors
  • Seat no more than 7 passengers
  • Have a Gross Vehicle Weight Rating (GVWR) of no more than 10,000 lbs
  • Have an Actual Cash Value (ACV) of no more than $110,000 USD

4.2 Listing Accuracy

Hosts must ensure that all listing information — including vehicle make, model, year, trim, mileage, features, condition, photos, and pricing — is accurate, complete, and not misleading. iFleet reserves the right to remove or modify listings that are inaccurate, incomplete, or violate this Agreement.

4.3 Prohibited Listings

The following Vehicles may not be listed on the Platform:

  • Vehicles used as a primary vehicle for commercial transportation (e.g., taxi, rideshare, delivery)
  • Vehicles equipped with unauthorized modifications that affect safety or legal compliance
  • Vehicles with known mechanical defects that have not been disclosed
  • Vehicles with a Gross Vehicle Weight Rating (GVWR) exceeding 10,000 lbs
  • Vehicles with more than 4 doors or more than 7 passenger seats
  • Motorcycles, ATVs, RVs, or non-standard motorized vehicles unless otherwise permitted by iFleet

4.4 Insurance Eligibility Requirements for Listed Vehicles

For a Vehicle to be eligible for insurance distribution and coverage facilitated through the Platform, it must satisfy ALL of the following criteria at the time of listing and throughout the duration of any active listing. These requirements are imposed by iFleet's insurance partners and are non-negotiable. Vehicles that do not meet all criteria are ineligible for Platform-facilitated insurance and may not be listed. iFleet makes no exception to these requirements.

(a) Vehicle Age

The Vehicle must be 15 model years old or newer as of the date of listing. For example, if the current calendar year is 2026, the Vehicle model year must be 2011 or later. Vehicles older than 15 model years are not eligible for Platform-facilitated insurance, regardless of condition, value, or any other factor.

(b) Actual Cash Value (ACV)

The Vehicle's Actual Cash Value (ACV) must be no more than $110,000 USD at the time of listing, as determined by a recognized vehicle valuation source (such as Kelley Blue Book, NADA Guides, or a comparable third-party appraisal). Hosts must accurately represent and, upon request, provide documentation of their Vehicle's ACV. Vehicles with an ACV exceeding $110,000 are not eligible for Platform-facilitated insurance. iFleet reserves the right to verify ACV independently and to remove listings where the declared ACV is inaccurate or cannot be verified.

(c) Doors

The Vehicle must have a maximum of 4 doors. Vehicles with more than 4 doors are not eligible for Platform-facilitated insurance.

(d) Passenger Capacity

The Vehicle must seat no more than 7 passengers (including the driver). Vehicles with seating capacity greater than 7 are not eligible for Platform-facilitated insurance.

(e) Vehicle Weight

The Vehicle must have a Gross Vehicle Weight Rating (GVWR) of no more than 10,000 lbs. Vehicles exceeding 10,000 lbs GVWR are not eligible for Platform-facilitated insurance.

(f) Approved State of Registration

The Vehicle must be registered in one of the following approved states: California (CA), Arizona (AZ), or Texas (TX). Vehicles registered in any other state are not eligible for Platform-facilitated insurance coverage at this time. iFleet may expand approved states in the future; Hosts will be notified of any changes via the Platform.

(g) Approved Telematics Device

The Vehicle must have an approved telematics device installed and actively transmitting data at all times during any Rental Period. Platform-facilitated insurance coverage is contingent on the presence and proper operation of an approved telematics device. The following telematics devices are currently approved by iFleet:

  • Bouncie
  • Moovetrax
  • Zubie
  • OneStep
  • Standard Fleet

Use of a non-approved telematics device, or failure to maintain an active and functioning approved device, will render the Vehicle ineligible for Platform-facilitated insurance coverage. iFleet may update the list of approved telematics devices from time to time; updated lists will be published in the Host dashboard. Hosts are responsible for ensuring their device remains on the approved list. iFleet is not responsible for telematics device costs, installation, maintenance, or data connectivity.

Host Representation and Ongoing Obligation. By listing a Vehicle on the Platform, you represent and warrant that your Vehicle meets all insurance eligibility criteria set forth in this Section 4.4. You agree to immediately notify iFleet if your Vehicle no longer satisfies any of these criteria. Failure to maintain eligibility, or misrepresentation of eligibility criteria, is a material breach of this Agreement and may result in denial of insurance coverage, forfeiture of payouts, and account termination. iFleet shall have no liability for any insurance gap, denial, or uncovered loss arising from a Host's failure to meet or maintain these eligibility requirements.

4.5 Host Maintenance Obligations

Hosts are solely responsible for maintaining their Vehicles in safe, roadworthy condition throughout their listing period. This includes performing all manufacturer-recommended maintenance, addressing recalls, and ensuring the Vehicle is clean and presentable for each Rental. iFleet is not responsible for any Vehicle maintenance or mechanical condition.

5. Insurance Requirements and Disclaimers

5.1 Host's Personal Auto Insurance

You are solely responsible for understanding how your personal auto insurance policy applies (or does not apply) to rentals of your Vehicle through the Platform.

Many standard personal auto insurance policies exclude coverage when a vehicle is used for commercial purposes or rented to third parties. iFleet strongly advises you to:

  • Review your personal auto insurance policy carefully
  • Contact your insurer to disclose your participation on the Platform
  • Obtain any necessary endorsements or riders, or a commercial or peer-to-peer car sharing policy

iFleet is not responsible for any gaps, exclusions, or denials of coverage under your personal auto insurance policy. Failure to maintain adequate insurance is a material breach of this Agreement.

5.2 Platform-Facilitated Insurance

iFleet may, from time to time, facilitate access to insurance products for Hosts or Customers through third-party insurance providers. Any such insurance is subject to the terms, conditions, exclusions, and limitations of the applicable insurance policy, which shall govern in all respects. iFleet is not an insurance company and does not underwrite any insurance coverage. iFleet makes no representations or warranties as to the scope, adequacy, or applicability of any insurance product facilitated through the Platform.

5.3 Insurance Claims

In the event of an accident, damage, or loss involving your Vehicle during a Rental Period:

  1. You must notify iFleet through the Platform immediately and in no event later than 24 hours after the incident
  2. You must file a police report if the incident involves injury, theft, or damage exceeding applicable state reporting thresholds
  3. You must cooperate fully with iFleet and any insurer in the investigation and resolution of any Claim
  4. You must preserve all evidence, including photos, videos, and communications
  5. You must not admit liability or make any payment or settlement offer without prior written consent from iFleet and/or the applicable insurer

iFleet reserves the right, in its sole discretion, to manage, direct, or participate in the resolution of any Claim involving the Platform.

5.4 Host Indemnification for Insurance Gaps

If any Claim arises from a Rental and is not covered by the applicable insurance policy (including by reason of your failure to obtain or maintain required coverage, or due to policy exclusions for commercial use), you shall be solely responsible for all costs, damages, and liabilities associated with such Claim. iFleet shall have no obligation to indemnify or hold harmless any Host for uninsured losses.

5.5 State-Specific Insurance Notices

  • California: California law (Vehicle Code §17150 et seq.) imposes liability on vehicle owners for damages caused by negligent operators. Hosts in California are advised to consult legal counsel regarding their exposure.
  • Arizona: Arizona Revised Statutes impose minimum liability coverage requirements. Hosts must comply with all applicable minimums.
  • Texas: Texas Transportation Code requires minimum liability insurance. Hosts must comply with all applicable Texas insurance requirements.

6. Customer Screening and Host Reliance

6.1 Background Check and Identity Verification

iFleet requires all Customers to undergo identity verification and a background check as a condition of accessing the Platform. Background checks are conducted by third-party consumer reporting agencies and may include review of driving history, criminal history, and identity authentication.

6.2 Limitation of Screening

While iFleet makes commercially reasonable efforts to screen Customers, no screening process is infallible. iFleet does not guarantee, warrant, or represent that any Customer is fit, trustworthy, safe, or legally qualified to operate a Vehicle. You agree that your decision to accept a booking is your own voluntary decision, and iFleet shall have no liability for the conduct, acts, or omissions of any Customer during a Rental.

6.3 Host's Right to Decline Bookings

Subject to applicable anti-discrimination laws, Hosts may decline booking requests. Hosts may not decline bookings based on a Customer's race, color, national origin, religion, sex, sexual orientation, gender identity, disability, or other protected characteristic under applicable federal, state, or local law. iFleet reserves the right to suspend or terminate Hosts who engage in discriminatory practices.

7. Digital Contracts and E-Signatures

7.1 For each Rental, iFleet will generate a Digital Contract between the Host and the Customer, setting forth the terms of the Rental including duration, fees, vehicle condition, and applicable policies. The Digital Contract is legally binding upon execution by both parties via e-signature.

7.2 By accepting a booking through the Platform, you authorize iFleet to facilitate the collection of e-signatures from Customers on your behalf and acknowledge that the Digital Contract, as executed, constitutes a legally binding agreement between you and the Customer.

7.3 iFleet's e-signature process complies with the Electronic Signatures in Global and National Commerce Act (ESIGN), the Uniform Electronic Transactions Act (UETA), and applicable state laws. Electronic signatures are deemed legally equivalent to handwritten signatures.

7.4 Hosts must review the terms of the Digital Contract template prior to accepting bookings. iFleet may update the Digital Contract template from time to time with or without prior notice. Continued use of the Platform constitutes acceptance of any updated template.

7.5 iFleet retains records of all executed Digital Contracts for a minimum period required by applicable law. Hosts may access executed contracts through the administrative dashboard for a reasonable period following each Rental.

8. GPS Tracking and Vehicle Monitoring

8.1 The Platform supports real-time GPS tracking of listed Vehicles during Rental Periods. Hosts acknowledge and consent to vehicle location data being made available to Customers, iFleet, and applicable third parties (including insurers and law enforcement, where legally required) during the Rental Period.

8.2 iFleet may use GPS and telematics data to investigate accidents, Claims, disputes, or suspected violations of this Agreement. This data may be used in legal and insurance proceedings.

8.3 Hosts are responsible for installing and maintaining any GPS hardware required by the Platform. iFleet is not responsible for the accuracy, reliability, or availability of GPS data.

8.4 Tampering with or disabling GPS tracking devices during a Rental Period is a material breach of this Agreement and may result in immediate account suspension and forfeiture of any protections offered under the Platform.

8.5 California Hosts: You must disclose the existence of any tracking device to Customers in accordance with California Penal Code Section 637.7. iFleet's Digital Contract includes such disclosure. Removal or modification of this disclosure is prohibited.

9. Fees, Payments, and Payouts

9.1 Rental Pricing

Hosts set their own daily, weekly, or monthly Rental rates on the Platform. iFleet reserves the right to display estimated earnings, suggest pricing, and implement minimum or maximum pricing thresholds to ensure platform health. Hosts acknowledge that iFleet may display promotional rates to Customers with Host consent.

9.2 iFleet Service Fee

iFleet will deduct a Service Fee from each Rental Fee prior to disbursing the Host Payout. The current Service Fee schedule is made available in the Host dashboard and may be updated by iFleet upon thirty (30) days' prior notice. Continued listing of a Vehicle after the effective date of any fee change constitutes acceptance of the updated fee schedule.

9.3 Platform Processing Fees

In addition to the iFleet Service Fee, iFleet charges a platform processing fee on certain transaction types and ancillary services facilitated through the Platform. These processing fees are separate from and in addition to the base Rental Fee and iFleet Service Fee. Processing fees may be charged to Hosts, Customers, or both, depending on the transaction type, and may vary based on transaction amount, payment method, geographic location, or other factors determined by iFleet in its sole discretion.

Transaction types subject to platform processing fees include, but are not limited to:

  • Reservation bookings and booking modifications
  • Electric vehicle supercharging or other charging costs incurred during a Rental Period
  • Toll charges, toll pass usage fees, and related administrative fees incurred during a Rental Period
  • Insurance premiums and coverage fees distributed or facilitated through the Platform
  • Damage claim processing, security deposit collection and release, and chargeback management
  • Any other ancillary service or add-on feature offered through the Platform

Processing fee percentages and flat-rate amounts are disclosed at the time of the relevant transaction and are subject to change. By completing a transaction on the Platform, you acknowledge and accept the applicable processing fee. All processing fees are non-refundable except as expressly required by applicable law. iFleet reserves the right to introduce, modify, or discontinue processing fees for any transaction type with notice posted to the Platform or Host dashboard. Continued use of the Platform after any fee change constitutes acceptance of the updated rates.

9.4 Host Payout Process

Host Payouts will be disbursed to the bank account or payment method designated by the Host, typically within three (3) to seven (7) business days following the completion of a Rental, subject to:

  • Successful verification of your payout information
  • No pending disputes, Claims, or chargebacks related to the Rental
  • Compliance with all Platform policies and this Agreement
  • Applicable withholding required by law

9.5 Taxes

You are solely responsible for determining and fulfilling all tax obligations arising from your participation on the Platform, including federal, state, and local income taxes, self-employment taxes, and sales or use taxes.

iFleet may issue tax forms (including IRS Form 1099) as required by law. iFleet is not responsible for any tax advice or tax filing obligations.

9.6 Holds and Offsets

iFleet reserves the right to place a hold on, delay, or offset any Host Payout in the following circumstances:

  • An open insurance claim or damage dispute involving the relevant Rental
  • A chargeback or payment dispute initiated by a Customer
  • Suspected fraud, abuse, or violation of this Agreement
  • Any amounts owed by the Host to iFleet under this Agreement or any other agreement
  • Legal process, court order, or regulatory requirement

iFleet will notify the Host of any hold and provide a reasonable opportunity to respond, except where prohibited by law or where iFleet determines in good faith that immediate action is necessary to prevent harm.

9.7 Chargebacks

If a Customer initiates a chargeback or payment dispute with their bank or credit card issuer in connection with a Rental, iFleet reserves the right to withhold the applicable Host Payout pending resolution of the dispute. You agree to cooperate with iFleet and provide all relevant documentation to contest a chargeback. If a chargeback is resolved in favor of the Customer after iFleet has already disbursed a Host Payout, you authorize iFleet to deduct the corresponding amount from future payouts or to invoice you directly for reimbursement. Repeated or fraudulent chargeback activity by Customers associated with your listings may result in account review.

9.8 Refunds and Cancellations

Refund and cancellation policies applicable to each Rental are set forth in iFleet's Cancellation Policy, incorporated herein by reference. Hosts must adhere to the cancellation policy selected at the time of listing. iFleet reserves the right to issue Customer refunds in accordance with iFleet's policies and to deduct such amounts from Host Payouts.

10. Fraud Prevention and Prohibited Conduct

10.1 Prohibited Host Conduct

The following conduct is strictly prohibited and constitutes a material breach of this Agreement:

  • Providing false, misleading, or fraudulent information in your listing, registration, or communications
  • Listing a Vehicle you do not own or have authority to list
  • Misrepresenting the condition, features, mileage, or history of a Vehicle
  • Accepting payments outside the Platform or attempting to circumvent iFleet's payment systems
  • Colluding with Customers to generate fraudulent bookings, reviews, or insurance claims
  • Submitting false or exaggerated insurance or damage claims
  • Manipulating the Platform's review or rating system
  • Using the Platform to facilitate illegal activity or transport of illegal goods
  • Accessing the accounts or data of other Hosts or Customers without authorization
  • Engaging in any conduct that constitutes wire fraud, mail fraud, or insurance fraud under applicable federal or state law

10.2 Fraud Investigation

iFleet employs automated and manual fraud detection systems. In the event iFleet suspects fraudulent activity, iFleet may, without prior notice: (a) suspend your account; (b) withhold pending payouts; (c) investigate your account activity; (d) share information with law enforcement agencies and insurers; and (e) permanently terminate your account. iFleet cooperates fully with federal and state law enforcement in fraud investigations.

10.3 Consequences of Fraud

If iFleet determines that a Host has engaged in fraudulent conduct, in addition to account termination, iFleet may: (a) seek recovery of all amounts paid to the Host in connection with fraudulent transactions; (b) pursue civil remedies including damages; and (c) refer the matter to appropriate law enforcement authorities. iFleet reserves the right to share relevant information with insurers, law enforcement, regulatory agencies, and other platform operators.

11. Damage Claims and Disputes

11.1 Pre-Rental Inspection

Hosts are required to document the condition of their Vehicle before each Rental by uploading clear, timestamped photographs of the exterior, interior, and all existing damage through the Platform. This documentation is required to support any post-Rental damage claim.

11.2 Post-Rental Inspection

Following each Rental, Hosts must inspect their Vehicle and, if damage is detected, report it through the Platform within 24 hours of the Vehicle's return. Failure to report damage within this window may result in forfeiture of any applicable damage claim.

11.3 Damage Resolution

iFleet provides a claims tracking system to assist with the resolution of damage disputes. iFleet may, in its sole discretion, facilitate resolution between Hosts and Customers or refer Parties to applicable insurers. iFleet is not obligated to adjudicate damage disputes or guarantee recovery for Host losses. All final determinations of liability for damage are subject to the applicable insurance policy and the findings of iFleet's claims process.

11.4 Host Cooperation

Hosts must cooperate fully with iFleet's claims process, including providing documentation, responding to inquiries in a timely manner, and making the Vehicle available for inspection if requested. Failure to cooperate may result in denial of the claim.

11.5 Customer Damage Liability

Customers are subject to their own rental agreement and are liable for damage caused during the Rental Period in excess of normal wear and tear. iFleet may pursue Customers for damage recovery on behalf of Hosts as a platform service feature, but does not guarantee collection or recovery from Customers.

12. Indemnification

12.1 Host's Indemnification of iFleet

You agree to defend, indemnify, and hold harmless iFleet, its affiliates, subsidiaries, officers, directors, employees, agents, successors, and assigns (collectively, "iFleet Parties") from and against any and all Claims, damages, losses, liabilities, judgments, penalties, fines, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:

  • Your breach of any provision of this Agreement
  • Your Vehicle, including any defect, mechanical failure, or unsafe condition
  • Any Rental involving your Vehicle, including any accident, injury, property damage, or death
  • Your failure to maintain required insurance coverage
  • Any fraud, misrepresentation, or intentional misconduct by you
  • Any violation of applicable law, including traffic laws, vehicle safety regulations, and tax obligations
  • Any Claim by a Customer, third party, insurer, or government authority arising from your activities on the Platform
  • Any dispute between you and a Customer

12.2 iFleet's Right to Control Defense

iFleet reserves the right, at its own expense, to assume exclusive control over the defense of any matter subject to indemnification under this Section. In such event, you agree to cooperate fully with iFleet in asserting any available defenses and to not settle any matter without iFleet's prior written consent.

13. Limitation of Liability

13.1 To the maximum extent permitted by applicable law, the iFleet Parties shall not be liable to any Host for any indirect, incidental, special, consequential, punitive, or exemplary damages, including loss of profits, loss of revenue, loss of data, loss of goodwill, or cost of substitute services, arising out of or related to this Agreement or the Platform, regardless of the theory of liability and even if iFleet has been advised of the possibility of such damages.

13.2 To the maximum extent permitted by applicable law, iFleet's total aggregate liability to any Host for all claims arising out of or related to this Agreement or the Platform shall not exceed the greater of: (a) the total iFleet Service Fees paid by iFleet to the Host in the three (3) months preceding the event giving rise to the claim; or (b) one hundred dollars ($100.00).

13.3 Some jurisdictions do not allow the exclusion or limitation of certain types of damages. In such jurisdictions, iFleet's liability will be limited to the maximum extent permitted by applicable law.

13.4 iFleet shall have no liability for: (a) the actions or omissions of Customers; (b) Vehicle damage, theft, or loss during a Rental; (c) insurance denials or coverage gaps; (d) interruptions or errors in GPS tracking; (e) failure of payment systems; (f) technical outages or Platform unavailability; or (g) disputes between Hosts and Customers.

14. Disclaimers of Warranties

14.1 The Platform, all content, and all services are provided "as is" and "as available" without warranty of any kind. To the maximum extent permitted by applicable law, iFleet expressly disclaims all warranties, whether express, implied, statutory, or otherwise, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, and any warranties arising from course of dealing or usage of trade.

14.2 iFleet does not warrant that: (a) the Platform will meet your requirements or expectations; (b) the Platform will be uninterrupted, error-free, or secure; (c) any Customer will honor the Digital Contract or take care of your Vehicle; (d) any background check will be accurate or complete; or (e) any insurance coverage will apply to or cover any given Claim.

15. Dispute Resolution and Arbitration

15.1 Informal Resolution

Before initiating formal dispute resolution, you agree to contact iFleet at legal@ifleet.com and provide written notice of the dispute, including the nature of the dispute and the relief sought. The parties shall attempt in good faith to resolve the dispute informally within thirty (30) days of such notice.

15.2 Binding Arbitration

Except as set forth in Section 15.5, any dispute, claim, or controversy arising out of or relating to this Agreement or the Platform shall be resolved by final and binding arbitration administered by the American Arbitration Association ("AAA") pursuant to its Consumer Arbitration Rules then in effect. The arbitration shall be conducted on an individual basis. The arbitrator's award shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

15.3 Waiver of Class Actions

You and iFleet each waive the right to a trial by jury and the right to participate in class action litigation or class-wide arbitration. All disputes must be brought in your individual capacity and not as a plaintiff or class member in any purported class or representative proceeding.

15.4 Arbitration Procedures

The arbitration shall be conducted remotely unless otherwise agreed. The arbitrator shall apply substantive law consistent with the Federal Arbitration Act (FAA) and applicable statute of limitations. The prevailing party in any arbitration relating to breach of this Agreement shall be entitled to recover reasonable attorneys' fees and costs.

15.5 Exceptions to Arbitration

Notwithstanding the foregoing, either party may seek: (a) emergency injunctive or equitable relief from a court of competent jurisdiction to prevent irreparable harm pending arbitration; (b) relief in small claims court for disputes within that court's jurisdictional limits.

15.6 Governing Law and Venue

This Agreement shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law principles. For any matters not subject to arbitration, the parties consent to exclusive jurisdiction in the state and federal courts located in Delaware. Notwithstanding the foregoing, iFleet may seek injunctive relief in any court of competent jurisdiction.

15.7 Time Limitation on Claims

You agree that any claim arising out of or related to this Agreement must be filed within one (1) year after the cause of action arose, or such claim is permanently barred. This limitation applies regardless of any statute of limitations to the contrary.

16. Privacy and Data

16.1 iFleet's collection, use, and disclosure of personal data is governed by the iFleet Privacy Policy, available at /privacy, incorporated herein by reference.

16.2 By using the Platform, you consent to the collection and processing of your personal data as described in the Privacy Policy, including sharing of your data with Customers (for purposes of completing Rentals), insurance providers, background check services, payment processors, and law enforcement as required by law.

16.3 California Hosts: If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including the right to know what personal data iFleet collects, the right to request deletion, and the right to opt out of the sale of personal information. See the Privacy Policy for details on exercising your CCPA rights.

16.4 You are responsible for compliance with all applicable privacy laws with respect to any personal data of Customers to which you gain access through the Platform. You may not use Customer personal data for any purpose other than completing the Rental for which the data was shared.

16.5 iFleet may monitor, record, or analyze Platform activity (including communications facilitated through the Platform) for safety, fraud prevention, legal compliance, and product improvement purposes.

17. Intellectual Property

17.1 All content, software, technology, trademarks, logos, and materials on the Platform are the intellectual property of iFleet or its licensors and are protected by applicable intellectual property laws. Nothing in this Agreement grants you any right, title, or interest in or to iFleet's intellectual property.

17.2 You hereby grant iFleet a non-exclusive, worldwide, royalty-free, transferable license to use, display, reproduce, and distribute any content you upload to the Platform (including Vehicle photographs and listing descriptions) for the purpose of operating and promoting the Platform.

17.3 You represent and warrant that all content you submit to the Platform is original, owned by you, or licensed for use without restriction, and does not infringe any third-party intellectual property rights.

18. Suspension and Termination

18.1 Termination by Host

You may terminate your account at any time by contacting iFleet support. Termination does not relieve you of obligations for Rentals already in progress or completed, amounts owed to iFleet, or indemnification obligations arising prior to termination.

18.2 Suspension or Termination by iFleet

iFleet reserves the right to suspend or terminate your account, with or without notice, for any of the following reasons:

  • Breach of any provision of this Agreement
  • Suspected or confirmed fraud, abuse, or illegal conduct
  • Failure to maintain required insurance
  • Customer complaints indicating a pattern of unsafe or unprofessional conduct
  • Failure to meet Vehicle listing standards
  • Failure to cooperate with an iFleet investigation or claims process
  • Any conduct that iFleet, in its sole discretion, determines to be harmful to the Platform or its users

18.3 Effect of Termination

Upon termination: (a) your access to the Platform will be revoked; (b) all pending bookings may be cancelled in accordance with iFleet's Cancellation Policy; (c) iFleet will disburse any pending Host Payouts subject to applicable holds and offsets; and (d) all provisions of this Agreement that by their nature should survive termination shall survive, including Sections 12, 13, 14, 15, 16, and this Section 18.

19. State-Specific Provisions

19.1 California

California Hosts acknowledge:

  • California Vehicle Code Section 17150 may impose owner liability for damages caused by a permitted driver. Hosts should consult legal counsel regarding their exposure under this statute.
  • California law requires disclosure of GPS tracking to Customers. iFleet's Digital Contract includes such disclosure. Hosts may not remove or modify this language.
  • California Business and Professions Code and the CCPA impose additional obligations. Hosts must comply with all applicable California consumer protection and privacy laws.
  • California Hosts are subject to California's mandatory arbitration disclosure requirements, including the Consumers Legal Remedies Act.

19.2 Arizona

Arizona Hosts acknowledge:

  • Arizona Revised Statutes impose minimum auto liability coverage requirements. Hosts must maintain compliant insurance at all times.
  • Arizona law governs certain Rental transaction disputes where the Vehicle is registered in Arizona.
  • Hosts operating primarily in Arizona agree to comply with all Arizona Department of Transportation and Motor Vehicle Division requirements applicable to vehicle owners.

19.3 Texas

Texas Hosts acknowledge:

  • Texas Transportation Code requires minimum liability coverage. Hosts must maintain compliant insurance at all times.
  • Texas Hosts are advised that the Texas Deceptive Trade Practices Act (DTPA) may impose additional obligations with respect to representations made in Vehicle listings.
  • Texas Hosts agree to comply with all applicable Texas Department of Motor Vehicles requirements.

20. General Provisions

20.1 Amendments

iFleet reserves the right to amend this Agreement at any time. We will provide notice of material changes via email, in-app notification, or by posting an updated version. Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Agreement. If you do not agree to any amendment, your sole remedy is to terminate your account prior to the effective date.

20.2 Entire Agreement

This Agreement, together with the iFleet Privacy Policy, Cancellation Policy, Fee Schedule, and any other policies incorporated by reference, constitutes the entire agreement between you and iFleet with respect to the subject matter hereof, and supersedes all prior and contemporaneous agreements, representations, and understandings.

20.3 Severability

If any provision of this Agreement is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The parties agree that the invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.

20.4 Waiver

iFleet's failure to enforce any provision of this Agreement shall not constitute a waiver of iFleet's right to enforce such provision or any other provision at any time.

20.5 Assignment

You may not assign, transfer, or delegate any of your rights or obligations under this Agreement without iFleet's prior written consent. iFleet may assign this Agreement in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of its assets, without your consent.

20.6 Force Majeure

iFleet shall not be liable for any delay or failure to perform its obligations under this Agreement resulting from causes beyond its reasonable control, including acts of God, natural disasters, pandemics, war, terrorism, labor disputes, governmental actions, or telecommunications failures.

20.7 No Third-Party Beneficiaries

Except as expressly set forth herein, this Agreement is for the sole benefit of the parties hereto and does not create any third-party beneficiary rights.

20.8 Electronic Communications

You consent to receive all communications from iFleet electronically, including by email, SMS, or in-app notification. You agree that all electronic communications satisfy any legal requirement that communications be in writing.

20.9 Notices

Notices to iFleet must be submitted to: legal@ifleet.com. Notices to Hosts will be sent to the email address on file with the account.

20.10 Headings

Section headings are for convenience only and shall not affect the interpretation of this Agreement.

21. Contact Information

If you have any questions, concerns, or requests related to this Agreement or the Platform, please contact iFleet at:

iFleet, Inc.

Email: legal@ifleet.com

Support: support@ifleet.com

Website: www.ifleet.com

22. Host Acknowledgment and Acceptance

By clicking "I agree," signing below, or otherwise accessing or using the iFleet Platform, you acknowledge that: (1) you have read and understand this Agreement in its entirety; (2) you have had the opportunity to consult with legal counsel of your choosing; (3) you agree to be legally bound by all terms and conditions of this Agreement; and (4) you have the legal authority to enter into this Agreement on behalf of yourself or any entity you represent.